Plan the day. Rescue late trips. Prove every pickup.
PerGo is dispatch and routing software built for NEMT providers. Routes, dispatch, the driver app, GPS-verified trip records and rider texts work together in one platform, so every trip is on time and on record.
One workflow, from scheduling through proof of service and everything in between.
Each step feeds the next, so nothing is re-keyed and nothing gets lost.
Routes built in minutes
Automatic Route Creation turns the day’s trips, vehicles and driver schedules into scored route plans you review and publish.
The right driver, explained
Dispatch AI recommends drivers based on your rules and explains why. Your dispatcher approves every assignment.
Off-address milestones approved first
When a driver marks a pickup or drop-off too far from the scheduled address, dispatch sees both on a map and approves or denies it before it goes on the trip record.
Late trips caught early
On-Time Performance compares live ETAs to the schedule and flags trips At Risk before a pickup is late.
A record brokers trust
Automatic Milestones capture GPS-verified arrival, pickup and drop-off times without driver taps.
Built for broker on-time scores and clean trip records.
The features NEMT providers use every day.
Automatic Route Creation
Scored route plans with stops, miles, duration and risk for each. Move, split or lock trips, then publish straight to the Driver App.
Dispatch AI
Rules decide which drivers are eligible (passenger tags, vehicle fit, ETA, schedule conflicts). AI explains the pick. You approve.
On-Time Performance
Every trip shows On Schedule, At Risk or Late based on live ETA versus scheduled time, so dispatch acts while there’s still time.
Automatic Milestones
Geofences detect arrival, pickup and drop-off. Choose Remind, Automatic or Escalate mode to fit how your drivers work.
AI Driver Assistant
Prompts tied to time and location remind drivers to capture status updates, signatures and notes before the trip closes.
Dispatch & Location Approval
When a driver indicates pickup or drop-off too far from the scheduled address, dispatch sees both on a map and approves or denies in one click.
The full platform.
Dispatch, drivers, riders, facilities, payments and phones in one system.
Dispatch & scheduling
Plan and run the day
- Dispatch management · routing, ETA and rider texts in one workflow
- Automatic Route Creation · multi-load route plans, scored and publishable
- Dispatch AI · best-fit driver and vehicle recommendations, substitutes for late trips
- Entity tags · passenger, driver and vehicle tags that drive eligibility rules
- Location automation · address auto-complete and verification, location history
Driver, GPS & compliance
Proof of service on every trip
- PerGo Driver App · trips, navigation handoff, pickup alerts; iOS and Android
- Real-time GPS & On-Time Performance · scheduled vs. actual arrival monitoring
- Automatic Milestones · geofence capture, missing-milestone alerts, offline sync
- MAS attestation support · milestone correction and amendment
- Dispatch & location approval · one-click review of off-address pickups and drop-offs
- Vehicle inspection (DVIR) · pre-trip inspections in the driver app
Riders & facilities
Fewer “where is my ride?” calls
- SMS alerts · reservation confirmations, en route, approaching and waiting texts
- Signature capture & no-show workflow · recorded at the curb
- Customer & facility portal · self-service trip creation for facilities and accounts
- Passenger app · booking and live driver tracking
- Booking widget · self-service booking on your own website
Payments, billing & phones
Connected to how you get paid
- Billing & claims integration · trip data flows to our billing partner (Kinetik)
- Integrated payments · card payments, including in the vehicle, with the trip record attached
- Cashiering · driver pay and statements
- Integrated phone system · calls inside the dispatch app
- Analytics & reporting · trip, driver and on-time reporting
Feature availability may vary by plan, configuration, integration and region. Some features are turned on by request.
Simple. Predictable. Usage-based.
$30 per vehicle per month for the platform. Routing, ETA and SMS are billed by usage, with a usage allowance included.
Book a 15-minute walkthrough.
Pick a time below. We’ll show you the features that matter most to your operation.