PerGo Dispatch AI
Dispatch the right driver at the right time.
PerGo can evaluate upcoming reservations for initial assignment and trips that are at risk of running late for re-dispatch, then check eligible drivers and vehicles before presenting a clear recommendation for dispatcher approval.
Dispatch Recommendation
Ready-to-Dispatch ReservationReservation 34821 is ready to assign
PerGo found an eligible driver and vehicle based on ETA, schedule, and passenger requirements.
AI Assisted Dispatch
One recommendation workflow for new assignments and late-trip recovery.
The same dispatch engine can evaluate eligible drivers and vehicles whether a reservation is ready for its first assignment or an existing trip needs a safer replacement.
Initial Dispatch for Ready-to-Dispatch Reservations
When a reservation is ready for assignment, PerGo can evaluate available drivers and vehicles before presenting the best dispatch option.
- Checks driver availability and current location.
- Matches vehicle and service requirements.
- Applies passenger tag restrictions before ranking.
Late-Trip Re-Dispatch
When an assigned trip is flagged late or at risk, PerGo can look for a better driver without creating another schedule problem.
- Uses ETA risk as the trigger.
- Finds qualified replacement drivers.
- Protects downstream trips from new delays.
Rule-Based Eligibility First
PerGo applies deterministic dispatch rules before any recommendation is shown, so ineligible drivers and vehicles are blocked up front.
- Passenger tag restrictions.
- Vehicle and service compatibility.
- ETA, shift status, and next-trip buffer.
Clear Dispatcher Guidance
The AI layer can summarize the best eligible option and explain why other drivers or vehicles were excluded.
- Shows the recommended assignment.
- Explains tag, vehicle, ETA, or schedule blocks.
- Helps dispatchers act faster with better context.
How It Works
A controlled workflow from dispatch trigger to dispatcher decision.
The trigger can be a ready-to-dispatch reservation that needs assignment or an existing trip that has become late-risk. The evaluation workflow stays the same.
Trigger appears
A reservation is ready for dispatch or an assigned trip is flagged as late-risk.
Context is gathered
PerGo reviews the trip, passenger, driver pool, vehicles, ETA, and schedule data.
Rules filter options
Passenger tags, vehicle fit, driver restrictions, ETA, and schedule conflicts are checked.
Recommendation appears
Dispatch sees the best eligible driver and vehicle with reasons and alternatives.
User decides
The assignment is applied according to your approval rules and audit trail.
Operational Control
Rules decide eligibility. AI explains the recommendation.
ETA-aware assignment, passenger tag restrictions, vehicle requirements, and schedule conflicts are handled by PerGo’s rule-based dispatch checks.
The AI layer is optional and supports the dispatcher by summarizing the best eligible choice and explaining what was ruled out.
Built-in safeguards
Recommendations are designed around operational constraints that protect riders, drivers, vehicles, and dispatchers.
Bring faster, more controlled decisions to dispatch.
See how PerGo can turn ready-to-dispatch reservations and late-risk trips into clear recommendations that protect riders, drivers, and the rest of the schedule.