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AI Driver Assistant

Guide drivers through each trip without adding dispatcher work.

PerGo uses trip status, GPS events, pickup timing, and workflow rules to prompt drivers at the right moment so fewer details are missed between dispatch and completed service.

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Driver using a smartphone navigation app inside a vehicle
AI
Pickup is approachingConfirm arrival, passenger instructions, and the next required status.
Live prompt
GPS
Vehicle entered the pickup zonePerGo can trigger the correct workflow step without a dispatcher watching the map.
Detected
1The driver starts or approaches a trip.
2GPS and status events are monitored.
3The assistant prompts the next action.
4Trip data stays cleaner for billing and review.

What It Does

Driver guidance connects trip status, GPS events, and required workflow steps.

Instead of relying on drivers to remember every operational detail, PerGo can surface timely reminders and prompts based on what is happening in the field.

GPS

Location-aware prompts

Use pickup zones, arrival timing, and route progress to guide the driver when an action is due.

ST

Status reminders

Prompt drivers to update arrived, loaded, dropped off, no-show, or other required trip statuses.

DOC

Completion support

Help reduce missed signatures, notes, timestamps, and other details needed after the ride.

Operational Control

Keep drivers moving while protecting the trip record.

The assistant helps drivers take the right action in the moment, while giving dispatch cleaner information to manage exceptions and billing follow-up.

  • ✓
    Fewer missed status updatesDrivers receive prompts tied to trip timing and location instead of relying on memory.
  • ✓
    Cleaner exception handlingDispatchers get better visibility when a ride needs attention or a required step is skipped.
  • ✓
    Better billing supportAccurate timestamps, statuses, and completion details help protect revenue after the trip.

Why It Matters

Drivers get guidance in the car. Dispatch gets fewer preventable problems.

Transportation work breaks down when small field details are missed. PerGo helps standardize what happens during the ride so teams can run more trips with less manual follow-up.

01

Reduce avoidable calls

Give drivers the next step before dispatch has to intervene.

02

Standardize field behavior

Use the same prompts and checks across drivers, shifts, and service types.

03

Protect completed work

Make it easier to prove what happened during the trip when reviewing performance or payment issues.

Put trip guidance in the vehicle, not on the dispatcher’s desk.

Use PerGo’s AI Driver Assistant to guide drivers through the field workflow while keeping dispatch focused on exceptions.

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