Yes. PerGo generates optimized routes for your booked trips, accounting for pickup and drop-off locations, appointment windows, and your available vehicles. Your dispatcher starts the day with a finished manifest instead of a puzzle.
PerGo watches each vehicle against its scheduled stops and detects when a pickup or appointment window is at risk. It then evaluates your other vehicles, identifies which one can absorb the trip, and confirms that driver's remaining trips still hold. The recommended change is presented to your dispatcher for approval.
No, and that's deliberate. PerGo does the analysis and proposes the specific fix, but a person approves before any passenger's trip changes. These are medical appointments. The system does the thinking; your staff keeps the decision.
No. The driver app monitors the vehicle's position against the trip's scheduled pickup and drop-off addresses. When the vehicle enters and leaves a pickup or drop-off area, the milestone updates automatically — no tapping, no reminders, no reconstructing yesterday's trips at the end of a shift.
Yes. Trip notifications go out as the trip progresses — booking confirmation, dispatch, arrival, and completion. Because milestones are recorded from the vehicle's own movement, notifications fire off what actually happened rather than off a button someone remembered to press.
Dispatch, route creation, live tracking, the driver app, the passenger app, and push notifications are all included. Automated routing, real-time ETA lookups, and SMS messaging are usage-based services, and every subscription includes a pooled usage allowance equal to 15% of your platform subscription that applies against them.
Automated routing is $0.09 per routed trip. Real-time ETA lookups are $0.005 each. SMS messages are $0.030 each. Your usage allowance is applied first, and you're billed only for what exceeds it.
Yes, PerGo comes with a passenger loyalty program built in. To learn more about it please click here and if you have more questions please reach out to learn more
PerGo offers a universal passenger app that allows your cars to be available on demand within a specific range of your base of operation. Further we offer a white label version of the app that allows for your specific branding for flat monthly fee. To find out more please contact us directly.
Yes. The PerGo portal is fully responsive, so you can dispatch, monitor trips, and approve changes from a phone or tablet. No separate app to install, and no need to be at the office.
Yes. And you don't need a credit or debit card to do so.
We encourage you to click the get started for free button on the home page to create your own standalone PerGo instance so you can see what we offer for yourself. If you have any questions or need any assistance in getting set up please reach out by phone or email and we will set up a live training session to get you started.
