Integrated Phone System

Integrated Phone System

PerGO’s dispatch and management panel includes a voip based integrated phone system (we call it a phone bridge) that allows companies of all sizes to integrate their existing phone service directly into our fleet dispatching process.

Displaying dispatch software features
  • Integrated VoIP calling system in dispatching app with unlimited lines
    • The PerGo phone bridge is not limited in the number of inbound calls you can receive at the same time.  
    • All calls land in your queue, receive your greeting, and can be handled by as many call takers you have available without restriction.
  • Custom queue for your company with IVR
    • Implement an automated response to let your passengers know that their call is important and will be answered as soon as possible.
  • Custom call recording
    • Have the ability to know what is happening even when you are not there.
  • No Busy Signals
    • The dedicated line allows for as many calls as you can handle and there will never be a busy signal.