Every exception, processed in seconds.
When a driver indicates pickup or drop-off too far from the scheduled address, PerGo asks dispatch first. Your dispatcher sees where the driver is, next to the scheduled address, and approves or denies in one click.
Caught when it happens.
Not when someone questions the trip.
Driver indicates pickup or drop-off too far from the scheduled address
PerGo holds the update, tells the driver they appear to be outside the approved area, and sends a request to dispatch.
See where the driver is vs. the scheduled address
The request shows the job, the driver and a map of their location next to the scheduled address. Approve or deny in one click.
No answer? The trip keeps moving.
If dispatch doesn’t respond before the timer ends, the driver can proceed. No trip gets stuck.
You decide how strict it is.
You set the approved area and how long the driver waits.
Set the approved area
Choose how far from the scheduled address a driver can indicate pickup or drop-off without asking dispatch.
Set how long the driver waits
Choose how long dispatch has to approve or deny before the driver can proceed.
Turned on by request
Dispatch & location approval isn’t on by default. Tell us how you want it set up and we’ll turn it on for your company.
See it on your own trips.
Pick a time for a focused 15-minute walkthrough without leaving this page.