PerGo watches every active trip. If a driver misses a milestone, the app detects it and can alert and update the trip automatically—keeping dispatch, riders, and reporting all in sync.
✓ No extra hardware✓ Works in the background✓ Always auditable
JOB #663091 — EVENT LOGLIVE
✓
Arrived at Pick Up Location228 East 85th Street — inside the pickup geofence
✓
Passenger on board, but Pick Up was not tappedPickup milestone stays open
✓
Vehicle leaves the Pick Up AreaGeofence exit detected
✓
PerGo prompts the driver60-second alert — Pick Up now, No Show, or cancel
✓
Original Pick Up milestone records the eventArrived + Picked Up stamped at the pickup location
✓
Job advances to the destination940 Madison Avenue — Drop Off is now open
BUILT FOR RELIABLE TRANSPORTATION OPERATIONSDispatchBrokeragesNEMT ProvidersCare Networks
THREE MONITORING OPTIONS
Remind, fix, or escalate automatically
Every option watches for the same event: a vehicle leaves the pickup or drop-off area before the driver presses Pick Up or Drop Off. You choose what happens next.
01REMIND
◉
Alert in driver app only
The driver receives an approaching-location reminder and a full-screen alert if they leave without updating the trip.
✓Nothing changes automatically
✓No dispatcher notification
✓The driver acts on the alert
The lightest option—with no safety net.
02AUTOMATIC
✦
Automatically change status
The same alert includes a countdown. The driver can confirm, mark No Show, or cancel if still on site. If they do nothing, PerGo records the milestone.
✓Uses the vehicle’s real GPS and time
✓Done in less than a minute
✓Never auto-completes payment or the trip
Hands-off, fast correction without dispatch.
03ESCALATE
!
Alert dispatcher to change status
If the driver does not correct the trip during your grace period, dispatch is alerted on the board and optionally by SMS or email.
✓One-click dispatcher correction
✓No Show and cancel options
✓Correction uses the driver phone’s GPS
Human judgment on every correction.
✓
Genuine vehicle data, every time. All three options alert the driver immediately. Any recorded status comes from the vehicle’s actual location—no data is manufactured, assumed, or inferred in order to maintain accuracy and compliance.
SEE IT IN ACTION
Automatic updates, from pickup to drop-off.
Watch PerGo recognize trip progress and complete missed milestones without interrupting the driver.
01
Automatic pickup
The trip advances when the passenger is picked up.
02
Automatic drop-off
The final milestone is recorded when the trip is complete.
WHY IT MATTERS
Less chasing. More certainty.
One missed tap should not create a chain reaction. Automatic Milestones keeps your operation moving with cleaner data and fewer manual interventions.
