Integrated Phone System

Integrated Phone System

PerGO’s dispatch and management panel includes a voip based integrated phone system (we call it a phone bridge) that allows companies of all sizes to integrate their existing phone service directly into our dispatch process

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  • Integrated VoIP calling system with unlimited lines
    • The PerGo phone bridge is not limited in the number of inbound calls you can receive at the same time.  
    • All calls land in your queue, receive your greeting, and can be handled by as many call takers you have available without restriction
  • Custom queue for your company with IVR
    • Implement an automated response to let your passengers know that their call is important and will be answered as soon as possible
  • Custom call recording
    • Have the ability to know what is happening even when you are not there..
  • No Busy Signals
    • The dedicated line allows for as many calls as you can handle and there will never be a busy signal.