When Drivers Don’t Log Events, Everything Breaks

Missed timestamps, incomplete trips, delayed billing — not because drivers are careless, but because systems rely on memory instead of guidance.

Most NEMT platforms expect drivers to remember when to confirm arrivals, start trips, log waits, and complete drop-offs.

Under real conditions — traffic, riders, tight schedules — that doesn’t happen consistently.

When events aren’t recorded at the moment they occur, trip data becomes unreliable and everything downstream suffers.

If event logging depends on driver recall, your data will always be incomplete.

PerGo solves this with an AI in-car assistant that actively guides drivers through each trip.

Instead of hoping drivers remember what to do, the system detects when an event should occur and prompts the driver in real time to complete the required action. Events are captured immediately, trips progress automatically, and nothing is left to guesswork.

No chasing drivers.
No fixing trips after the fact.
No explaining gaps you didn’t create.

This is built for NEMT operators who are tired of incomplete trips, delayed billing, and compliance issues caused by missing or late event logging.

See how guided trip execution works.