Operating a transportation business in non-emergency medical transportation (NEMT) demands advanced management strategies beyond basic driver assignment. The company requires integrated systems to simplify routing processes and minimize delays while monitoring trip details, vehicle performance, and payment records. That’s where reliable dispatch and scheduling software for routing makes the biggest difference.
Whether handling NEMT requests, managing taxi operations, or running a local delivery fleet, the right platform helps reduce overhead and improve service. PerGo offers a unified solution that combines dispatching, routing, and trip tracking into one system, making operations smoother for everyone, from dispatchers to drivers.
Routing Software Built to Reduce Costs and Save Time
Initially, using paper-based schedules or basic GPS routing apps might seem insufficient, but they don’t scale well. As trip volumes grow or routes become more complex, delays, missed pickups, and rising fuel costs can quickly affect your bottom line. PerGo routing software is designed to remove that friction with automated route planning and real-time traffic insights.
Key Benefits of PerGo Routing Software:
- Smarter Route Planning
- Fuel and Time Efficiency
- Dynamic Re-Routing
- Maximized Driver Productivity
- Better On-Time Performance
Dispatch and Scheduling Software for NEMT and Fleet Operators
In time-sensitive industries like NEMT, dispatching trips manually often leads to missed connections and inefficient use of drivers. PerGo dispatch and scheduling software for routing eliminates manual effort by intelligently assigning drivers, tracking availability, and syncing schedules in real time. This is particularly useful when handling insurance-covered rides, repeat customers, or appointments with tight timelines.
Key Features for NEMT and Fleet-Based Businesses:
- Automated Trip Assignment
Automatically matches trips to available drivers based on proximity, availability, and vehicle type. - Real-Time Dispatch Board
For better control, the centralized dashboard shows ongoing trips, pending requests, and vehicle status. - Integrated Scheduling Tools
Allows scheduled appointments, multi-leg trips, and return bookings, all managed in one place. - Driver App Sync
Trip details are pushed directly to drivers with live updates, reducing dispatcher workload. - Compliance-Ready Logs
Stores all trip data and time stamps needed for audits, payer billing, and reporting.
Conclusion
Investing in the right technology setup is crucial for transportation companies looking to grow without adding unnecessary complexity.
PerGo provides an integrated platform that supports NEMT providers, passenger services, and fleet operations by combining dispatching, routing, and billing functions. You can simplify your daily operations and improve business performance by scheduling a personalized Contact us today to get started.